Lourdes I.
About Lourdes I.
Lourdes I. is an IT Engineer with extensive experience in infrastructure and end user security practices, currently working at Pie Insurance since 2021. She has held various roles in IT and diversity initiatives, including positions at Kaplan International English and Alteryx, and is an Okta Certified Professional.
Work at Pie Insurance
Lourdes I. currently serves as an IT Engineer at Pie Insurance, a position she has held since 2021. In this role, she focuses on infrastructure and end user security practices. Lourdes is also a founding member of an Employee Resource Group (ERG) at Pie Insurance, contributing to the company's commitment to diversity and inclusion. Her expertise in identity management and SaaS integrations enhances the company's technological framework.
Previous Experience at Kaplan International English
Lourdes I. has extensive experience with Kaplan International English, where she worked in various roles from 2007 to 2017. She began as a Sales Admissions Advisor and Sales Assistant, then transitioned to a Housing Specialist and IT Assistant. From 2014 to 2017, she served as an IT Field Engineer. Her diverse roles at Kaplan provided her with a solid foundation in IT and customer service.
Experience at Alteryx
At Alteryx, Lourdes I. held two significant positions. From 2017 to 2021, she worked as an IT Systems Administrator, where she managed various systems and focused on infrastructure security. Additionally, she volunteered as a Diversity and Inclusion Program Manager from 2020 to 2021, demonstrating her commitment to fostering an inclusive workplace. During her time at Alteryx, she contributed to the Diversity & Inclusion Council.
Education and Certifications
Lourdes I. is an Okta Certified Professional, showcasing her expertise in identity management and security solutions. Her certification supports her specialization in Life Cycle Management and SSO/MFA Integrations. This professional credential complements her extensive experience in IT, particularly in managing systems such as Okta, Google Workspace, and others.
Technical Skills and Specializations
Lourdes I. specializes in infrastructure and end user security practices, focusing on automation for identity management and SaaS integrations. She has experience integrating systems with identity providers such as Azure AD, Okta, and Ping. Her technical skills include administration of various systems, including Jira/Confluence, Zoom, Box, Asana, and Docusign, which are essential for effective IT management.