Veronica S.
About Veronica S.
Veronica S. is a Customer Success Advocate with extensive experience in customer service roles, currently employed at Pie Insurance in Denver, Colorado. She has previously worked at WorldRemit and Anderson Merchandisers, and has a background in the food service industry.
Current Role at Pie Insurance
Veronica S. serves as a Customer Success Advocate at Pie Insurance, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive the support they need. Her experience in customer service and advocacy allows her to effectively address client concerns and improve their overall experience with the company.
Previous Experience at Pie Insurance
Veronica S. has held multiple positions at Pie Insurance. She worked as a Customer Success Associate from 2020 to 2021 for six months, where she contributed to customer service efforts. Prior to that, she was part of the Policy Team as a Customer Service Associate for four months in 2021. Her roles at Pie Insurance have provided her with a comprehensive understanding of the company's operations and customer needs.
Experience at WorldRemit
Before joining Pie Insurance, Veronica S. worked at WorldRemit as a Customer Service Executive from 2019 to 2020 for one year. Based in Denver, Colorado, she was responsible for managing customer inquiries and providing support to enhance the user experience. This role helped her develop strong communication skills and a customer-focused approach.
Early Career at Anderson Merchandisers and Cold Stone Creamery
Veronica S. began her career as a Sales Merchandiser at Anderson Merchandisers in 2019, where she worked for five months in Parker, Colorado. Earlier, she gained experience as a Cashier and Ice Cream Maker at Cold Stone Creamery from 2004 to 2008 in Fajardo, Puerto Rico. These positions provided her with foundational skills in customer service and sales.
Education Background
Veronica S. completed her high school education at Ana Delia Flores Santana from 2001 to 2004. This educational background laid the groundwork for her subsequent career in customer service and sales, equipping her with essential skills for her professional journey.