Lehanne Doyle
About Lehanne Doyle
Lehanne Doyle serves as the Vice President of Client Success at Pieces Technologies, where she focuses on enhancing customer outcomes in healthcare IT. With extensive experience in various leadership roles, she utilizes Six Sigma methodologies to improve processes and has a strong background in healthcare regulations.
Work at Pieces Technologies
Lehanne Doyle has been serving as the Vice President of Client Success at Pieces Technologies since 2018. In this role, she leads a customer success team focused on enhancing client relationships and driving successful outcomes. Her responsibilities include managing customer success activities such as implementation, training, and account management. She emphasizes the importance of a company-wide culture of customer success and actively recruits experienced leaders for various functional roles within her team.
Previous Experience at BerylHealth
Before joining Pieces Technologies, Lehanne Doyle worked at BerylHealth, a Stericycle Communication Solutions Company, as the Director of Implementations and Professional Services from 2011 to 2018. During her tenure, she was responsible for overseeing implementation strategies and professional services, contributing to the company's operational success. Her experience in this role helped her develop a strong foundation in healthcare IT and client management.
Education and Expertise
Lehanne Doyle holds a Bachelor's degree in Business Administration from the University of Phoenix, which she completed from 2001 to 2005. She also earned a Master of Business Administration (MBA) from Texas Woman's University in 2008. Her educational background supports her expertise in healthcare regulations, accreditation, and CMS documentation guidelines. Additionally, she utilizes Six Sigma methodologies to enhance process improvement and operational strategies.
Career at T-System
Lehanne Doyle's career includes a significant tenure at T-System, where she served as the Director of Product Management from 1999 to 2010. In this role, she was involved in various aspects of product management, contributing to the development and implementation of healthcare solutions. Her experience at T-System laid the groundwork for her later roles in healthcare IT and client success.
Leadership and Team Development
In her current position, Lehanne Doyle emphasizes the importance of team development and continuous learning. She encourages her team to enhance their effectiveness and efficiency through technology. By creating a feedback loop to define the ideal customer, she ensures that her team remains aligned with customer needs and expectations, ultimately driving customer success outcomes.