Juliann Hendon
About Juliann Hendon
Juliann Hendon is a Manager of Business Systems Analysts at Pilot Thomas Logistics, where she has worked since 2018. With over two decades of experience in various analytical roles, she has developed expertise in both waterfall and agile methodologies.
Current Role at Pilot Thomas Logistics
Juliann Hendon serves as the Manager of Business Systems Analysts at Pilot Thomas Logistics, a position she has held since 2018. In this role, she oversees a team of analysts, ensuring the effective management of business systems and processes. Her responsibilities include leading projects from analysis and planning through to deployment and support. She operates within the Dallas/Fort Worth area, contributing to the company's operational efficiency and strategic objectives.
Previous Experience in Business Analysis
Prior to her current role, Juliann Hendon accumulated extensive experience in business analysis across various organizations. She worked at Electronic Data Systems as a Database Administrator for twelve years, followed by a position as a Senior Business Analyst at Fiserv EFT for five years. Additionally, she held roles at JPEnergy Partners and Sabre Corporation, where she focused on process design and consulting. This diverse background has equipped her with a comprehensive understanding of business systems and methodologies.
Educational Background
Juliann Hendon studied General Sciences at Oakland Community College from 1973 to 1976, completing a three-year program. She also attended Trinity Christian College for one year, where she furthered her studies in the same field. This educational foundation has contributed to her analytical skills and problem-solving capabilities in her professional career.
Expertise in Project Management Methodologies
Juliann Hendon possesses expertise in both waterfall and agile methodologies, which enables her to manage a variety of projects effectively. Her ability to adapt to different project management styles allows her to meet the specific needs of each project and client. She is known for her involvement in all phases of project management, including analysis, planning, design, deployment, support, testing, and documentation.
Problem-Solving Skills and Client Commitment
Juliann Hendon is recognized for her creative and tenacious problem-solving skills. She consistently meets clients' needs while maintaining a commitment to integrity. Her strong ability to adapt quickly to changes and tackle new tasks in high-energy environments has been a significant asset throughout her career, allowing her to deliver effective solutions in various business contexts.