Serena Bennett
About Serena Bennett
Serena Bennett is a Customer Service Representative with extensive experience in logistics and customer service roles, currently employed at Pilot Thomas Logistics since 2017. She has held various positions at Nestlé Waters North America and Bond Arms Inc., demonstrating a strong background in supply chain and customer relations.
Work at Pilot Thomas Logistics
Serena Bennett has been employed at Pilot Thomas Logistics as a Customer Service Representative since 2017. In this role, she has contributed to the company's commitment to providing quality service to its clients. Her experience in customer service has allowed her to effectively address customer inquiries and support operational efficiency.
Previous Experience at Nestlé Waters North America
Serena Bennett worked at Nestlé Waters North America in various roles from 2002 to 2012. She began as a Transportation Coordinator from 2002 to 2004, followed by a position as Customer Service Wal-Mart Account from 2004 to 2006. She then served as a CPFR Product Supply Analyst from 2006 to 2009 and later as a CRP Coordinator from 2009 to 2012. Her diverse roles at Nestlé Waters provided her with extensive experience in supply chain management and customer relations.
Experience at Bond Arms Inc.
At Bond Arms Inc., Serena Bennett has held multiple positions since 2015. She initially worked as a Customer Service Representative for four months before transitioning to her current role as Customer Service and Sales Manager in 2016. Her tenure at Bond Arms has allowed her to develop skills in customer service and sales management.
Background and Education
Serena Bennett attended Pflugerville High School, where she studied Basic Skills and Developmental/Remedial Education from 1984 to 1988. This foundational education has supported her career in customer service and supply chain roles across various companies.
Career Timeline
Serena Bennett's career spans several roles and companies. She worked at Nestlé Waters North America from 2002 to 2012, followed by positions at PAL-CON, Ltd. as an Inventory Analyst from 2013 to 2015, and then at Bond Arms Inc. since 2015. She has accumulated significant experience in customer service and supply chain management over her professional journey.