Angelina Guerra
About Angelina Guerra
Angelina Guerra is a Customer Service Support Manager at Pinger, where she has worked since 2020. She has a diverse background in customer support, sales, and psychology, with previous roles at Pinger, Nordstrom, and Fordham University.
Current Role at Pinger
Angelina Guerra currently serves as the Customer Service Support Manager at Pinger, a position she has held since 2020. In this role, she oversees customer service operations and manages support teams to enhance customer satisfaction. Her experience in customer support has contributed to her effectiveness in this managerial position.
Previous Experience at Pinger
Angelina Guerra has a substantial history with Pinger, having worked there in various capacities from 2015 to 2020. She began as a Support Advocate for nine months before transitioning to a Customer Support Specialist role for four years. Additionally, she served as a Senior Support Advocate for five months in 2016. Her tenure at Pinger has provided her with extensive knowledge of customer service protocols and practices.
Educational Background
Angelina Guerra earned her Bachelor's Degree in Psychology from Fordham University, where she studied from 2010 to 2014. This educational background has equipped her with valuable insights into human behavior, which can enhance her customer service skills. She also attended Archbishop Mitty High School, graduating in 2010.
Additional Work Experience
In addition to her roles at Pinger, Angelina Guerra has held various positions in customer service and support. She worked as a Sales Representative at Nordstrom for eight months in 2014-2015 and as a Yoga Instructor at CorePower Yoga from 2017 to 2019. Her diverse work history includes roles such as a Hostess and Cashier at local establishments, contributing to her well-rounded experience in customer-facing positions.
Research Experience
Angelina Guerra worked as a Research Assistant in the Psychology Department at Fordham University from 2013 to 2014. This role involved supporting research initiatives, which provided her with practical experience in the field of psychology and enhanced her analytical skills.