Shawn Smith
About Shawn Smith
Shawn Smith is a Senior Technical Manager at Pinger, where he has worked since 2010. He possesses expertise in project management and call control protocols, and has a background in engineering with degrees from Harvey Mudd College and the University of Washington.
Work at Pinger
Shawn Smith has been employed at Pinger since 2010, serving as a Senior Technical Manager for 14 years. His role involves overseeing technical projects and managing teams within the Santa Barbara, California area. He has previously held the position of Scrum Master on agile teams and transitioned to a Product Owner role, demonstrating his versatility in project management and product development.
Education and Expertise
Shawn Smith earned a Bachelor of Science (B.S.) in Engineering from Harvey Mudd College, studying from 1984 to 1988. He furthered his education at the University of Washington, where he obtained a Master of Science in Electrical Engineering (MSEE) with a focus on Digital Signal Processing from 1988 to 1990. His technical expertise includes call control protocols such as SIP, H323, and TAPI/Wave, as well as proficiency in project management tools like Jira, SVN, GIT, and Confluence.
Background
Before joining Pinger, Shawn Smith worked at Global IP Solutions as an Engineer from 2007 to 2008 and at Cogi Inc as a Senior Software Engineer from 2008 to 2010. His experience spans various roles in the technology sector, contributing to his comprehensive understanding of VOIP systems and distributed presence management.
Technical Skills and Management
Shawn Smith balances his management responsibilities with hands-on coding to maintain his technical skills. His experience in managing distributed presence and VOIP systems allows him to effectively lead technical teams while staying current with industry trends and technologies.