Ty Schiefelbein
About Ty Schiefelbein
Ty Schiefelbein is an IT Support Technician at Pinnacle Bank in Gretna, Nebraska, with expertise in managing Active Directory and Office365 environments. He has a background in Network and System Administration and holds certifications from Dell and Apple.
Work at Pinnacle Bank
Ty Schiefelbein has been employed as an IT Support Technician at Pinnacle Bank since 2021. He operates from the Gretna, Nebraska location and has accumulated three years of experience in this role. His responsibilities include managing technical support for various operating systems and devices, ensuring that the bank's IT infrastructure runs smoothly.
Education and Expertise
Ty Schiefelbein studied Network and System Administration at Iowa Western Community College from 2017 to 2019. His education provided him with foundational knowledge in IT systems and administration. He has developed expertise in managing Active Directory and Office365 environments, as well as Mobile Device Management (MDM) solutions.
Technical Skills and Certifications
Ty holds several certifications that enhance his technical capabilities. He is certified by Dell for workstation and server maintenance, as well as by Apple for Mac and iOS repair. His proficiency extends to providing support for a variety of devices, including printers, laptops, desktops, and mobile phones. He is skilled in using Kaseya Remote Control and Bomgar for remote IT support tasks.
Experience in Technical Support
With experience in technical support for both Windows and Apple operating systems, Ty Schiefelbein is well-versed in addressing a range of IT issues. His role involves troubleshooting and resolving problems for users, ensuring that all systems function efficiently. His background enables him to provide effective support across multiple platforms and devices.