Amy Knight
About Amy Knight
Amy Knight is a Service Specialist at Pinnacle Financial Partners, where she has worked since 2017. She has prior experience in customer service roles at Fifth Third Bank, Kroll, and TitleMax.
Work at Pinnacle Financial Partners
Amy Knight has served as a Service Specialist at Pinnacle Financial Partners since 2017. In this role, she is responsible for providing high-quality service to clients and ensuring their needs are met efficiently. Her tenure at Pinnacle spans over seven years, during which she has developed a strong understanding of the financial services industry and client relations.
Previous Experience in Banking and Customer Service
Prior to her current position, Amy Knight worked at Fifth Third Bank as a Lead Customer Service Representative from 2012 to 2017. In this role, she managed customer inquiries and provided support to team members. Before her time at Fifth Third Bank, she was employed at Kroll as a Verification Specialist for four months in 2011 and worked at TitleMax as a Customer Service Representative from 2011 to 2012.
Career Timeline
Amy Knight's career in customer service and banking began in 2011. She started as a Customer Service Representative at TitleMax, where she worked for seven months. Following that, she joined Kroll as a Verification Specialist for a brief period. In 2012, she transitioned to Fifth Third Bank, where she spent five years before joining Pinnacle Financial Partners.
Expertise in Customer Service
With over a decade of experience in customer service roles, Amy Knight has developed expertise in client relations and service delivery. Her background includes various positions that required strong communication skills and the ability to address customer needs effectively. This experience has contributed to her success in her current role at Pinnacle Financial Partners.