Douglas Moore
About Douglas Moore
Douglas Moore is a Helpdesk Technician with a background in Information Technology, specializing in IT Hardware Support and Customer Service. He has worked in various roles within the technology sector, including positions at BNC Bank and Pinnacle Financial Partners, and has been with Randolph County since 2018.
Work at Pinnacle Financial Partners
Douglas Moore worked at Pinnacle Financial Partners for a duration of six months, from 2017 to 2018. In his role, he provided Network and Hardware Support, contributing to the organization's IT infrastructure. His responsibilities included troubleshooting hardware issues and ensuring network reliability.
Education and Expertise
Douglas Moore studied Information Technology at Randolph Community College, where he achieved a focus in Network Technology. He has been enrolled at the college since 2014, enhancing his technical skills and knowledge in the field of IT. His expertise includes IT Hardware Support and Customer Service.
Current Role as Helpdesk Technician
Since 2018, Douglas Moore has been employed as a Helpdesk Technician at Randolph County. In this position, he has accumulated six years of experience, providing technical support and assistance to users within the organization. His role involves resolving IT issues and ensuring efficient operation of computer systems.
Background in Systems Support
Before his current position, Douglas Moore worked at BNC Bank as a Systems Support Specialist from 2010 to 2017. During his seven years there, he developed a strong foundation in systems support, which has contributed to his overall expertise in IT and customer service.
Skills in IT and Administration
Douglas Moore possesses skills in using Windows and Microsoft Office applications, which are essential for his roles in IT support. He has a strong background in the government administration industry, which complements his technical skills and enhances his ability to serve in public sector roles.