Donald Egan
About Donald Egan
Donald Egan is a Dell Hardware Technician with extensive experience in technical support roles, including positions at TEKsystems, Randstad USA, and Pomeroy. He has been with Pinnacle Group, Inc. since 2018 and has contributed to various hardware deployment projects in healthcare settings.
Work at Pinnacle Group
Donald Egan has been employed at Pinnacle Group, Inc. as a Dell Hardware Tech since 2018. In this role, he is responsible for various technical tasks related to Dell hardware, contributing to the company's operational efficiency. His tenure at Pinnacle Group has lasted for six years, during which he has gained extensive experience in hardware support and deployment.
Previous Employment Experience
Before joining Pinnacle Group, Donald Egan worked at TEKsystems as Desktop Support from 2015 to 2017. He provided technical assistance and support for computer systems. Prior to that, he was a Help Desk Technician at Randstad USA in Mechanicsburg, PA, from 2013 to 2014. Additionally, he served as Break/Fix support at Pomeroy from 2014 to 2016, specifically at Hershey Medical Center.
Education and Training
Donald Egan completed his high school education at Cedar Cliff High School, where he studied from 1997 to 2001. This foundational education provided him with the skills necessary to pursue a career in technology and support services.
Technical Projects and Contributions
In the early stages of his career, Donald Egan was part of a two-person team that focused on installing Linux-based POS systems and on-site servers at PA State Liquor Stores. He also played a significant role in hardware deployment, testing, and go-live support of Epic software within Wellspan's hospitals and offsite locations. Furthermore, he was involved in the transition of Philhaven into Wellspan's network while contracted to Wellspan through TEKsystems.