Jonathan Merrill
About Jonathan Merrill
Jonathan Merrill serves as the Sr. Director of Information Technology at Pinnacle Group, Inc., where he has worked since 2022. He has extensive experience in IT management across various industries, including banking and healthcare, and holds a Bachelor of Business Administration from the University of the People.
Work at Pinnacle Group
Currently, Jonathan Merrill serves as the Sr. Director of Information Technology at Pinnacle Group, Inc. in Dallas, Texas. He has held this position since 2022. Prior to this role, he worked at Pinnacle Group as the Director of Information Technology for a brief period in 2021. His tenure at Pinnacle Group reflects his ongoing commitment to advancing information technology within the organization.
Previous Experience in IT Infrastructure
Before joining Pinnacle Group, Jonathan Merrill worked at Lanvera as the Director of IT Infrastructure from 2017 to 2021. His role involved overseeing IT infrastructure operations in Coppell, Texas, where he contributed to the development and management of technology systems. Additionally, he served as the Manager of System Engineering Operations at Santander Consumer USA Inc. from 2013 to 2017, further solidifying his expertise in IT management.
Education and Expertise
Jonathan Merrill studied at the University of the People, earning a Bachelor of Business Administration (BBA) from 2014 to 2016. He also completed coursework towards a Bachelor of Science in Information Technology at Capella University from 2004 to 2007. His educational background is complemented by coursework in Police Sciences at San Antonio College, Law Enforcement Training Center & School from 1994 to 1996.
Industry Experience and Skills
Jonathan Merrill possesses diverse industry experience in banking, healthcare, and telecommunications. He is trained in Healthcare Six Sigma Lean techniques, focusing on total quality management. His expertise includes consulting to identify operational gaps and implementing corrective and preventative policies based on data analysis. He has a strong emphasis on creating a risk-aware information security culture and is knowledgeable in governance and compliance standards such as HIPAA, PCI, and ISO 27001.
Business Continuity and Risk Management
In his roles, Jonathan Merrill has developed and executed business continuity plans, emphasizing disaster recovery and incident response strategies. He focuses on patient and employee safety by identifying risks and implementing defense-in-depth strategies to enhance organizational resilience and security.