Nita Harrison
About Nita Harrison
Nita Harrison is an Operations Manager with over a decade of experience in technical support and operations management, primarily in telecommunications. She currently works at AT&T and Pinnacle Technical Resources, contributing to critical technical support initiatives.
Work at Pinnacle Group
Nita Harrison has served as Operations Manager at Pinnacle Technical Resources since 2012. In this role, she oversees various operational functions, ensuring efficient service delivery and management. Her extensive experience in operations management contributes to the company's success in providing technical resources and support.
Current Role at AT&T
Nita Harrison has been employed at AT&T as Tech Support II since 2013. She is based in Richardson, Texas, where she provides technical support for telecommunications services. Her role involves addressing customer inquiries and resolving technical issues related to Uverse TV, Internet, and Phone services.
Education and Expertise
Nita Harrison studied at North Lake College for one year from 2010 to 2011. She also completed her high school education at North Dallas High School, earning her High School Diploma from 1979 to 1982. Her educational background supports her extensive experience in technical support and operations management within the telecommunications sector.
Professional Experience
With over a decade of experience in technical support and operations management, Nita Harrison has developed a strong expertise in telecommunications services. Her career includes significant roles that focus on improving operational efficiency and enhancing customer service through effective technical support.
Involvement in Escalations SOS Strike Force Team
Nita Harrison is a member of the Escalations SOS Strike Force Team at AT&T. This team is responsible for managing critical technical support issues, particularly for Uverse TV, Internet, and Phone services. Her participation in this team highlights her capability to handle complex technical challenges.