Rebecca Abraham, Tsc, Csp
About Rebecca Abraham, Tsc, Csp
Rebecca Abraham serves as the Client Services Lead at Pinnacle Group, where she has worked since 2015. She has a background in account coordination and executive assistance, with a Bachelor of Science in Interdisciplinary Studies from Texas A&M University.
Current Role as Client Services Lead
Rebecca Abraham currently serves as the Client Services Lead at Pinnacle Group, a position she has held since 2015. In this role, she focuses on implementing quality and customer service initiatives to ensure high standards of client service. Her responsibilities include overseeing client interactions and enhancing service delivery processes. With nearly a decade in this position, she has demonstrated a commitment to maintaining client satisfaction and operational efficiency.
Previous Experience at Pinnacle Group
Rebecca Abraham has a history of working at Pinnacle Group, where she held multiple roles. She started as a Recruiting Coordinator from 2012 to 2014, contributing to the recruitment processes. In 2014, she briefly served as a Senior Account Coordinator for five months. Her tenure at Pinnacle Group has equipped her with a comprehensive understanding of client services and operational workflows.
Experience at MEMdata, LLC
Before her roles at Pinnacle Group, Rebecca worked as an Executive Assistant at MEMdata, LLC from 2011 to 2012. In this capacity, she supported executive management and facilitated various administrative tasks. This experience contributed to her organizational skills and ability to manage multiple responsibilities effectively.
Educational Background at Texas A&M University
Rebecca Abraham studied at Texas A&M University, where she earned a Bachelor of Science (B.S.) degree in Interdisciplinary Studies from 2007 to 2011. Her education provided her with a solid foundation in various academic disciplines, enhancing her analytical and problem-solving skills.
Professional Development and Skills
Rebecca has enhanced her professional and technical knowledge by participating in educational webinars and reviewing professional publications. She has shown adaptability and commitment by continuing responsibilities from previous roles and playing a key role in identifying and evaluating productivity issues, leading to the implementation of improvements in her current position.