Ruben A R.
About Ruben A R.
Ruben A R. is an MSP Specialist currently working at Pinnacle Group, Inc. in Richmond, Virginia, with a diverse background in account management, program management, and healthcare roles across various organizations.
Work at Pinnacle Group
Ruben A R. has been employed at Pinnacle Group, Inc. as an MSP Specialist since 2022. In this role, he oversees client expectations, manages change orders, and controls all job-related documentation and reports. He serves as the primary point of contact for vendors and Hiring Managers, ensuring effective communication and project execution. Additionally, he conducts ongoing user training for clients, vendors, and contractors, contributing to the overall success of the projects he manages.
Previous Experience at NEOFECT
Ruben A R. held multiple positions at NEOFECT from 2018 to 2021. He began as an Account Executive from 2018 to 2019, followed by a role as Senior Account Executive for 7 months in 2019. He then served as a Case Manager for 5 months and later as Program Manager for 9 months from 2020 to 2021. His diverse roles at NEOFECT provided him with extensive experience in client management and program coordination.
Education and Expertise
Ruben A R. studied at Virginia Commonwealth University, where he earned a Bachelor of Arts in Homeland Security and Emergency Preparedness and a Minor in Political Science and Government from 2017 to 2021. He also completed an Associate of Science in General Studies-Science at Northern Virginia Community College from 2016 to 2017. Additionally, he studied EMT-B at Training 911, enhancing his knowledge in emergency medical services.
Background in Emergency Services
Ruben A R. has a background in emergency services, having worked as an Emergency Medical Technician Basic at Inova Health System from 2011 to 2013. He also served as a Federal Law Enforcement Dispatcher II at Securitas Security Services USA, Inc. from 2014 to 2015. These roles provided him with valuable skills in crisis management and communication.
Technical Skills and Tools
Ruben A R. is familiar with various project management tools, including SAP Fieldglass, Beeline, Workday, and Smartsheets. His technical skills support his role in managing projects and coordinating with clients and vendors effectively. His proficiency in these tools enhances his ability to oversee documentation and facilitate the hiring process.