Shelly North Tanner
About Shelly North Tanner
Shelly North Tanner is a Project Manager at Pinnacle Group, Inc., specializing in ULH Verizon since 2021. With extensive experience in technology alignment and customer relationship management, she has held various roles in companies such as FiberLight, LLC, Neustar, Inc., and XO Communications.
Work at Pinnacle Group
Shelly North Tanner has been employed at Pinnacle Group, Inc. as a Project Manager for ULH Verizon since 2021. In this role, she is responsible for overseeing project execution and ensuring alignment with business objectives. Her experience in managing complex projects contributes to the success of initiatives within the organization.
Previous Experience at FiberLight, LLC
Before joining Pinnacle Group, Shelly worked at FiberLight, LLC as a Carrier Access Manager from 2017 to 2018. During her tenure, she focused on managing carrier access services, contributing to the operational efficiency of the organization.
Career at Neustar, Inc.
Shelly North Tanner held multiple roles at Neustar, Inc. from 2004 to 2015. She began as a Customer Account Manager, later serving as an Account Executive and Technical Account Manager. Her responsibilities included managing customer relationships and ensuring service delivery, which helped her develop strong skills in client management and account oversight.
Education and Expertise
Shelly obtained a Bachelor of Arts (BA) degree from The University of Texas at Dallas. She possesses expertise in aligning technology with business initiatives, particularly through OSS/BSS systems integration. Her skills extend to SaaS solution selling, contract negotiation, and managing service level agreements.
Skills in Process Improvement
Shelly has demonstrated proficiency in process evaluation and improvement, particularly in service delivery and merger/acquisition due diligence. Her ability to lead cross-functional teams and build trust with stakeholders enhances her effectiveness in project management and operational roles.