Anastasios Dagkos
About Anastasios Dagkos
Anastasios Dagkos serves as the Director of Responsible Gameplay at Pixel United, where he has worked since 2022. He has extensive experience in customer experience and support roles, primarily at bet365 and Product Madness, and holds a Master's degree in European studies.
Work at Pixel United
Anastasios Dagkos has served as the Director of Responsible Gameplay at Pixel United since 2022. In this role, he leads initiatives aimed at educating employees on responsible gameplay practices. He focuses on innovating game feature development and enhancing player communications to promote responsible gameplay. His efforts ensure that Pixel United's responsible gameplay priorities align with the broader objectives of Aristocrat Leisure, the parent company.
Previous Experience at bet365
Prior to his current role, Anastasios Dagkos worked at bet365 for a total of five years in various capacities. He began as an Advisor from 2010 to 2012, then progressed to Supervisor from 2013 to 2014, and later became Team Leader from 2012 to 2013. He served as Deputy Manager from 2014 to 2019, gaining extensive experience in customer support and management within the online gaming industry.
Experience at Product Madness
Anastasios Dagkos worked at Product Madness from 2019 to 2022. He initially held the position of Customer Support Manager for one year before advancing to Head of Customer Experience, a role he occupied for two years. His responsibilities included overseeing customer interactions and enhancing the overall customer experience within the gaming sector.
Education and Qualifications
Anastasios Dagkos holds a Master's degree in European Studies from Boğaziçi University, which he completed from 2005 to 2006. He also earned a Bachelor's degree in Languages, Literature, and Culture of the Black Sea countries from Dimokrition Panepistimion Thrakis, studying there from 2000 to 2004. His educational background supports his expertise in responsible gameplay and customer experience.
Industry Engagement and Standards
In his role, Anastasios Dagkos engages in industry partnerships and liaises with competitors to advance responsible gameplay standards. He plays a key role in ensuring that the practices and initiatives at Pixel United contribute positively to the gaming industry as a whole.