Amanda Williams
About Amanda Williams
Amanda Williams serves as a Senior Customer Success Manager at Placer.ai, where she has worked since 2021. With a background in customer relations and property management, she has held various roles at CoStar Group and other companies in North Carolina and Virginia.
Work at Placer.ai
Amanda Williams has been serving as a Senior Customer Success Manager at Placer.ai since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. Her experience in customer success is complemented by her background in relationship management, which allows her to effectively address client needs and foster long-term partnerships. Amanda is based in Charlotte, North Carolina, where she continues to contribute to the company's growth and client engagement strategies.
Previous Experience at CoStar Group
Prior to her current role, Amanda Williams worked at CoStar Group, where she held several positions. She served as a Senior Relationship Manager for seven months in 2020, following her role as a Sales Associate for six months. Additionally, she was a Client Relationship Manager from 2018 to 2020, accumulating two years of experience in managing client accounts and relationships. This diverse experience at CoStar Group equipped her with valuable skills in sales and client management.
Educational Background
Amanda Williams completed her Bachelor's Degree in Finance with a minor in Property Management at Virginia Polytechnic Institute and State University from 2012 to 2016. During her time at university, she gained foundational knowledge in finance and property management, which supports her professional roles in customer success and relationship management. Additionally, she graduated from Radford High School in 2012, where she completed her secondary education.
Early Career and Internships
Amanda's early career includes various roles that provided her with practical experience in property management and customer relations. She interned at Greystar as a Property Management Intern in 2015 and worked as a Leasing Agent at HHHunt Corporation from 2014 to 2015. Additionally, she served as an Assistant Property Manager at Greystar from 2016 to 2018. These roles contributed to her understanding of the real estate industry and customer service.