Cameron Wheeler
About Cameron Wheeler
Cameron Wheeler is a Senior Customer Success Manager at Placer.ai, with over a decade of experience in supporting SAAS products. He has held various roles in customer success and implementation at IRI and Bridg, and has a background in international business from Pepperdine University.
Current Role at Placer.ai
Cameron Wheeler serves as a Senior Customer Success Manager at Placer.ai since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with the company's solutions. His work is centered in Los Angeles, California, where he leverages his extensive experience in customer success to build relationships and support clients effectively.
Professional Background
Cameron Wheeler has a diverse professional background with over a decade of experience in customer success and support for SAAS products. He has held various roles at IRI, including Implementation Analyst II, Implementation Analyst III, Implementation Consultant I, and Customer Success Consultant from 2015 to 2022. Prior to his tenure at IRI, he worked at Bridg as Customer Success Team Lead and Customer Success Manager, and also gained experience as a Research Analyst Intern at Colliers International.
Education and Expertise
Cameron Wheeler earned a Bachelor of Science degree in International Business from Pepperdine University, where he studied from 2006 to 2010. His educational background complements his professional experience, particularly in managing client relationships and supporting their goals in the SAAS industry. He possesses specialized expertise in customer success management, which he has developed through various roles across multiple organizations.
Client Management Experience
Throughout his career, Cameron Wheeler has managed a diverse range of clients, from major corporations like Apple, Inc. to smaller businesses such as Grease Monkey. This experience highlights his versatility and ability to adapt his customer success strategies to meet the unique needs of different clients. His approach emphasizes relationship-building and a commitment to helping customers achieve their objectives.