Collin Gall
About Collin Gall
Collin Gall is a Customer Success Manager with extensive experience in customer success roles across various companies, including Snapwire and Placer.ai. He holds a Bachelor of Arts in History and English from UC Santa Barbara and has a strong interest in process creation and management in both tech start-ups and established businesses.
Current Role at Placer.ai
Collin Gall serves as a Customer Success Manager at Placer.ai, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and providing support to optimize the use of Placer.ai's services.
Previous Experience in Customer Success
Prior to joining Placer.ai, Collin Gall accumulated extensive experience in customer success roles. He worked at Snapwire as a Customer Success Manager from 2020 to 2022, and held various positions at TrackR, including Customer Success, Social Lead, and Senior Customer Service Representative from 2017 to 2018. He also served as Key Account Customer Success Manager at ClearPathGPS, Inc. in 2019.
Career Background in Operations and Management
Collin Gall has a diverse background in operations and management. He worked at Local Market Launch as a Systems Operations Specialist from 2013 to 2014 and later as Systems Operations Manager from 2014 to 2016. Additionally, he held the position of Sales Operations Coordinator at Deckers Brands for 7 months in 2016, where he contributed to operational efficiency.
Educational Background at UC Santa Barbara
Collin Gall earned a Bachelor of Arts (B.A.) degree in History and English from the University of California, Santa Barbara, completing his studies from 2008 to 2013. His education provided a foundation for his analytical and communication skills, which he has applied throughout his professional career.
Interest in Process Creation and Mentorship
Collin Gall has a strong interest in process creation, documentation, and management, particularly within tech start-ups and established businesses. He enjoys mentoring and coaching emerging professionals, sharing his knowledge and experience to help them develop their skills and advance in their careers.