Cyril John
About Cyril John
Cyril John is a Customer Success Manager specializing in Commercial Markets at Placer.ai, with a background in real estate and a focus on enhancing customer experience in the SaaS sector. He has held various roles in acquisitions, dispositions, and sales development, demonstrating a strong ability to improve internal systems and build effective deal pipelines.
Current Role at Placer.ai
Cyril John currently serves as the Customer Success Manager for Commercial Markets at Placer.ai. In this role, he focuses on ensuring client satisfaction and optimizing the use of Placer.ai's services. His responsibilities include managing customer relationships and providing support to enhance user experience. He has been with the company since 2022.
Previous Experience at HUTTON
Cyril John held multiple positions at HUTTON, starting as an Acquisitions and Dispositions Analyst from 2017 to 2020. He then advanced to Senior Transactions Analyst from 2019 to 2020, and later became the Manager of Acquisitions and Dispositions from 2020 to 2021. During his tenure, he overhauled internal deal management systems, which contributed to increased productivity and efficiency within the organization.
Work Experience at CTO Realty Growth, Inc.
Cyril worked as a Senior Associate - Investments at CTO Realty Growth, Inc. from 2021 to 2022. In this role, he focused on investment strategies and deal analysis, contributing to the company's investment portfolio. His experience in real estate investments provided him with a strong foundation for his subsequent transition into customer success.
Educational Background
Cyril John earned a Bachelor's degree in Economics from The University of Tennessee at Chattanooga, where he studied from 2011 to 2016. His education provided him with a solid understanding of economic principles, which he applies in his professional roles, particularly in commercial real estate and customer success.
Career Transition and Future Goals
Cyril aims to transition into business analysis and SaaS sales, leveraging his extensive experience in commercial real estate transactions. His background in building robust deal pipelines and managing customer relationships positions him well for a successful shift into these areas.