Eric Thomas
About Eric Thomas
Eric Thomas is a Senior Customer Success Manager at Placer.ai, where he has worked since 2021. He has a diverse career in the real estate and location intelligence sectors, with extensive experience in client relationship management and research analysis.
Current Role at Placer.ai
Eric Thomas serves as the Senior Customer Success Manager at Placer.ai, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring clients derive maximum value from the company's location intelligence solutions. His responsibilities include managing client relationships and addressing customer needs effectively.
Previous Experience at CoStar Group
Prior to joining Placer.ai, Eric Thomas worked at CoStar Group for a total of eight years in various roles. He served as a Senior Client Relationship Manager from 2016 to 2020, where he managed key client accounts. Earlier, he held positions as an Account Executive and a Support Consultant, contributing to his extensive knowledge in client relationship management and support.
Background in Real Estate and Location Intelligence
Eric Thomas has a long-standing career in the real estate and location intelligence sectors, with experience dating back to the mid-1990s. He has held multiple senior roles, including Senior Research Analyst at CBRE, where he developed a strong background in research and analysis. His diverse experience includes managing significant client accounts, such as the Weight Watchers account during his time at Cassidy Turley.
Education and Teaching Experience
Eric Thomas earned a Bachelor of Business Administration with a focus on Accounting from Loyola University Chicago, completing his studies from 1987 to 1992. In addition to his corporate roles, he has experience in academia, having served as an Adjunct College Instructor at Anthem College from 2010 to 2014, where he contributed to the education of students in business-related subjects.
Diverse Professional Background
Eric Thomas's professional background includes a variety of roles across different organizations. He has worked at CBRE, Cassidy Turley, and Mohr Partners, Inc., among others. His career spans positions in technical support, client management, and research analysis, showcasing his versatility and adaptability in the real estate and customer success fields.