Eric Williams
About Eric Williams
Eric Williams is a Senior Customer Success Manager at Placer.ai, where he has worked since 2022. He has a diverse professional background, including roles in customer success, account management, and sports operations, with previous experience at Percy and Graybar.
Work at Placer.ai
Eric Williams serves as a Senior Customer Success Manager at Placer.ai, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with customers. His experience in customer success has equipped him with the skills necessary to address client needs effectively.
Previous Experience at Percy
Prior to his current role, Eric worked at Percy in various capacities from 2016 to 2022. He started as a Customer Success Manager, advancing to Senior Account Manager and then Special Partnership Account Manager. His tenure at Percy spanned six years, during which he developed expertise in client management and business development.
Educational Background
Eric holds a Master of Business Administration (MBA) from Newman University, where he studied Leadership from 2010 to 2012. He also earned a Bachelor of Arts (B.A.) in Psychology from Wake Forest University from 2005 to 2008, and a Bachelor of Science (B.S.) in Kinesiology and Exercise Science from Arizona State University from 2003 to 2005.
Career History
Eric has a diverse career history, including roles such as Account Manager at Graybar and Game Day Operations at Wichita Thunder. He also played professional baseball with the River City Rascals from 2011 to 2014. His varied experiences have contributed to his strong communication skills and business acumen.
Skills and Recognition
Eric is recognized for his conscientious work ethic, which has led to multiple promotions throughout his career. He possesses strong problem-solving skills, particularly in customer success roles, and is known for his effective communication abilities. His leadership qualities have earned him respect among peers and clients.