Evan Ruterman
About Evan Ruterman
Evan Ruterman is a Customer Success Manager with a background in enhancing digital adoption strategies and optimizing digital platforms for improved user experiences. He has worked at several companies, including WalkMe™, ServiceChannel, and Digimind, and holds a Bachelor of Arts from Penn State University.
Current Role at Placer.ai
Evan Ruterman serves as a Customer Success Manager at Placer.ai, a position he has held since 2022. In this role, he focuses on enhancing client satisfaction and achieving return on investment (ROI) for clients by optimizing digital platforms. His responsibilities include analyzing user behavior and identifying areas for improvement, utilizing machine learning and artificial intelligence to inform strategies.
Previous Experience at WalkMe
Prior to his current role, Evan worked at WalkMe™ as an Account Manager from 2018 to 2019. During his tenure in the Greater New York City Area, he was involved in managing client accounts and contributing to the company's digital adoption strategies.
Experience at ServiceChannel
Evan served as a Customer Success Manager at ServiceChannel from 2021 to 2022 in New York, New York. In this capacity, he focused on enhancing customer experiences and ensuring successful implementation of the company's services.
Background in Digital Adoption Strategies
Evan specializes in enhancing digital adoption strategies aimed at improving user and employee experiences. His expertise includes the application of machine learning and artificial intelligence to analyze user behavior, which informs his approach to optimizing digital platforms.
Education and Skills
Evan studied at Penn State University, where he earned a Bachelor of Arts (B.A.). He has also engaged in self-study, focusing on HTML, CSS, and JavaScript, which supports his technical skills in digital platform optimization.