Francisco Campobasso
About Francisco Campobasso
Francisco Campobasso is a Tier 1 Support Specialist at Placer.ai, with a diverse background in customer service and management across various industries. He is bilingual in English and Spanish and has developed skills in sales, marketing, and operations throughout his career.
Work at Placer.ai
Francisco Campobasso has been employed at Placer.ai as a Tier 1 Support Specialist since 2022. In this role, he is responsible for providing high-quality support to clients, ensuring their inquiries are addressed promptly and effectively. His position requires a strong understanding of customer service principles and the ability to communicate technical information clearly.
Previous Experience at ModSquad
Before joining Placer.ai, Francisco worked at ModSquad as an Assistant Project Manager from 2020 to 2022. His role involved overseeing project operations and coordinating with team members to meet client needs. This experience contributed to his skills in project management and customer engagement in a remote work environment.
Background in Hospitality
Francisco has a solid background in the hospitality industry, having worked in various roles. He served as a Night Auditor at Holiday Inn - Buenos Aires-Ezeiza Airport from 2017 to 2018 and as a Night Manager at Marriott Hotels in 2015. His experience in these positions helped him develop strong customer service skills and operational knowledge.
Education and Expertise
Francisco studied Advertising at Universidad Alejandro de Humboldt, where he completed eight semesters from 2005 to 2010. His educational background has equipped him with skills in sales, advertising, and marketing. Additionally, he has experience managing teams, having overseen over 50 people in various roles, which has enhanced his leadership capabilities.
Bilingual Communication Skills
Francisco is bilingual, fluent in both English and Spanish. This proficiency enhances his ability to communicate effectively in customer service roles, allowing him to cater to a diverse clientele. His language skills are a significant asset in his current position and previous roles in international settings.