Gillian Core
About Gillian Core
Gillian Core serves as the Senior Vice President of Customer Success at Placer.ai, where she has significantly expanded the post-sale customer organization and tripled annual recurring revenue since 2022. She holds an MBA from Columbia Business School and a Bachelor's of Science in Management from Tulane University, and has previously held leadership roles at Reputation.com and Zeta Global.
Work at Placer.ai
Gillian Core serves as the Senior Vice President of Customer Success at Placer.ai, a role she has held since 2022. Based in Phoenix, Arizona, she has been instrumental in expanding the post-sale customer organization to include customer marketing, education, and enablement. Under her leadership, Placer.ai experienced significant growth, tripling its annual recurring revenue (ARR) in less than two years.
Education and Expertise
Gillian Core earned her Master of Business Administration (MBA) from Columbia Business School. She also holds a Bachelor of Science in Management from Tulane University's A.B. Freeman School of Business. Her educational background provides a strong foundation for her expertise in customer success and management.
Background
Before joining Placer.ai, Gillian Core held the position of Vice President of Customer Success at Reputation.com from 2019 to 2021. She also worked as Vice President of Customer Experience and General Manager of the Scottsdale Office at Zeta Global from 2012 to 2017. Her career has been marked by leadership roles that focus on customer success and experience.
Achievements
During her tenure at Reputation.com, Gillian Core played a key role in establishing the company as a leading solution in Online Reputation Management. At Zeta Global, she founded cross-functional global teams and was involved in pioneering innovative products, including the Zeta PRO. Her contributions have significantly impacted customer success strategies in her previous roles.
Athletic Background
Gillian Core was a Division I Soccer player, demonstrating her commitment to athletic discipline and teamwork. This experience has contributed to her leadership skills and ability to work effectively in team environments.