Jessica Owen
About Jessica Owen
Jessica Owen serves as the Senior Manager of Product Marketing, Customer Training & Education at Placer.ai, where she has worked since 2022. With a strong background in customer success and education, she integrates product marketing strategies to enhance customer engagement.
Work at Placer.ai
Jessica Owen serves as the Senior Manager for Product Marketing, Customer Training & Education at Placer.ai. She has held this position since 2022, contributing to the company's efforts in enhancing customer experience and engagement through effective training programs. Additionally, she has been involved in Customer Success & Enablement since 2019, focusing on strategies that drive product adoption and customer satisfaction. Her role encompasses integrating customer education with product marketing to achieve strategic business objectives.
Education and Expertise
Jessica Owen earned her Master of Business Administration (MBA) from California Coast University, where she studied Business Administration and Management from 2017 to 2020. She also holds a Bachelor of Science degree in Organizational Communication & Marketing from Kennesaw State University. Her expertise includes integrating customer education with product marketing, a comprehensive understanding of Salesforce for customer relationship management, and a strong background in strategic planning and business development within the SaaS industry.
Background
Prior to her current roles at Placer.ai, Jessica Owen worked at Regency Centers in various capacities from 2011 to 2018. Her positions included National Office Management Lead, Senior Retail Specialist, and Marketing Manager. She also served as a Leasing Assistant/Office Manager during her tenure there. Earlier in her career, she worked as a Communications Specialist at Autotrader US for five months in 2005. Her diverse background in marketing and management has equipped her with skills essential for her current roles.
Achievements
Jessica Owen has a proven track record in leading cross-functional teams to achieve strategic business objectives. She is actively involved in developing and implementing customer training programs that drive product adoption and success. Her experience in the SaaS industry and her roles at Placer.ai highlight her commitment to enhancing customer engagement and experience through effective marketing and training initiatives.