Jim Schattin
About Jim Schattin
Jim Schattin serves as the Senior Vice President of Customer Success at Placer.ai, bringing extensive experience in customer analytics and technical solution architecture from previous roles at Alteryx and Algolia.
Current Role at Placer.ai
Jim Schattin serves as the Senior Vice President of Customer Success at Placer.ai, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and driving the success of clients using Placer.ai's analytics solutions. His responsibilities include overseeing customer engagement strategies and ensuring that clients derive maximum value from the company's offerings.
Previous Experience at Alteryx
Jim Schattin has an extensive history with Alteryx, where he held multiple positions. He served as Vice President of Customer Success from 2015 to 2019, contributing to customer relationship management and success initiatives. He also worked as Director of Sales Engineering from 2008 to 2014 and as Senior Director of Solutions Engineering and Training for a year in 2014. Additionally, he briefly held the position of Executive Vice President of Customer Success in 2019.
Background in Spatial Products at Platts
Jim Schattin worked at Platts from 2000 to 2006, where he held various roles related to spatial products. He started as a Product Manager and later became the Spatial Products Director from 2003 to 2005. His experience in these roles involved managing product development and enhancing spatial analytics capabilities.
Education and Expertise
Jim Schattin earned a Bachelor of Science degree in Earth and Environmental Science from Lehigh University. He possesses expertise in customer analytics, spatial analytics, ETL, and big data analytics. His technical knowledge supports his ability to architect solutions that drive revenue growth and enhance customer success.
Leadership and Problem-Solving Skills
Jim Schattin is recognized for his strong leadership abilities and creative problem-solving skills. His experience in driving enterprise sales is complemented by his technical knowledge and business understanding, enabling him to effectively support clients and lead teams toward achieving their goals.