Jon Hansen
About Jon Hansen
Jon Hansen is a Senior Customer Success Manager at Placer.ai, with a background in customer success and environmental studies. He holds a Bachelor's degree in Geography and Environmental Studies, as well as a Master's degree in GIS from Florida State University.
Current Role at Placer.ai
Jon Hansen serves as a Senior Customer Success Manager at Placer.ai, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the company's location analytics solutions. His experience in customer success management allows him to effectively address client needs and foster long-term relationships.
Previous Experience in Customer Success
Prior to his current role, Jon Hansen worked as a Customer Success Manager at Red Canary from 2022 to 2023. He also spent three years at Cityworks | Azteca Systems, LLC in the same capacity from 2019 to 2022. His background in customer success roles has equipped him with the skills necessary to manage client relationships and drive product adoption.
Education and Academic Background
Jon Hansen studied at Florida State University, where he earned a Bachelor's degree in Geography and a Bachelor's degree in Environmental Studies from 2012 to 2016. He furthered his education by obtaining a Master's degree in GIS from the same institution in 2017. His academic background provides a strong foundation for his work in customer success and environmental analysis.
Early Career and Internships
Jon Hansen began his career with various roles that provided him with diverse experiences. He worked as a Deli Team Member at Giant Food from 2012 to 2013 and served as a Summer Camp Counselor at Camp Walt Whitman in 2015 and 2016. Additionally, he held internships and consulting roles, including a position as a GIS Analyst Intern and a Government Operations Consultant I at the Florida Department of Environmental Protection from 2017 to 2019.