Kendahl Horvath
About Kendahl Horvath
Kendahl Horvath is a Senior Customer Success Manager at Placer.ai, where she has worked since 2022. She holds a degree in Communications and Political Science from the University of Washington and has extensive experience in customer support and enterprise software solutions.
Work at Placer.ai
Kendahl Horvath serves as a Senior Customer Success Manager at Placer.ai, a position held since 2022. Based in Bellingham, Washington, she focuses on enhancing customer satisfaction and ensuring successful adoption of the company's software solutions. Her role involves implementing strategies that improve customer engagement and retention, leveraging her extensive experience in customer success management.
Education and Expertise
Kendahl studied at the University of Washington from 2005 to 2010, earning a degree in Communications and Political Science with a focus on Social Sciences. Her academic background supports her expertise in implementing enterprise software solutions and enhancing customer relationship management systems. She possesses strong skills in requirements gathering and business process analysis.
Previous Experience in Customer Success Management
Before joining Placer.ai, Kendahl held significant roles in customer success management. She worked at Precisely | Trust in Data as Director of Global Support and Customer Success from 2021 to 2022. Prior to that, she spent 11 years at Winshuttle in a similar role, where she focused on customer adoption and implementation within the software industry.
Early Career Background
Kendahl's early career included various roles that contributed to her professional development. She worked as a Barista at Starbucks from 2005 to 2011, gaining customer service experience. Additionally, she served as an Adult Training Specialist for the State of Washington for 10 months in 2010 and as a Behavior Technician at Shoreline School District from 2007 to 2010.
Passion for Technology and Problem Solving
Kendahl has a strong passion for solving complex business problems through technology. Her experience in supporting customer adoption and implementations in the software industry reflects her commitment to leveraging technology to enhance business processes and customer experiences.