Laura Criswell
About Laura Criswell
Laura Criswell is a Senior Customer Success Manager at Placer.ai, where she has worked since 2021. She has over a decade of experience in customer relations and management, having previously held positions at CoStar Group and PulteGroup, Inc.
Work at Placer.ai
Laura Criswell has been serving as the Senior Customer Success Manager at Placer.ai since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience in Customer Relationship Management
Before joining Placer.ai, Laura Criswell worked at CoStar Group in various capacities. She served as a Research Manager from 2008 to 2018, where she managed research operations in the Baltimore, Maryland area. Following that, she held the position of Senior Client Relationship Manager from 2018 to 2020 in Detroit, Michigan, focusing on client engagement and relationship management.
Sales Experience at PulteGroup and ADP
Laura Criswell began her career as a Sales Consultant at PulteGroup, Inc. from 2005 to 2007 in Trevose, PA. She later worked as a Sales Associate at ADP for 11 months in 2007-2008 in the Baltimore, Maryland area. These roles contributed to her skills in sales and customer interaction.
Education and Academic Background
Laura Criswell studied at the University of Delaware, where she earned a Bachelor's degree in Business Administration and Management from 2001 to 2005. She also attended Indian River High School, laying the foundation for her academic and professional journey.
Career Overview
Laura Criswell has a diverse background with over a decade of experience in customer success, sales, and research management. Her career includes significant roles at CoStar Group, PulteGroup, and ADP, showcasing her expertise in client relations and sales strategies.