Mackenzie Long
About Mackenzie Long
Mackenzie Long is a Support Specialist with a background in customer care and environmental technology. She has worked for several organizations, including Imperfect Produce and Aeris, and holds a Bachelor of Arts in Geography from Florida Atlantic University.
Work at Placer.ai
Mackenzie Long has been employed at Placer.ai as a Support Specialist since 2021. In this role, she provides assistance and support to clients, ensuring they effectively utilize the company's location analytics platform. Her experience in customer care and technical support contributes to her ability to address client inquiries and resolve issues efficiently.
Previous Experience in Customer Care
Before joining Placer.ai, Mackenzie Long worked at Imperfect Produce as a Customer Care Support Specialist from 2019 to 2021 in Tucson, Arizona. During her tenure, she focused on enhancing customer satisfaction and resolving inquiries related to the company's services. Her experience in this role equipped her with valuable skills in communication and problem-solving.
Background in Environmental Technology
Mackenzie Long served as an Environmental Field Technician at Aeris from 2018 to 2019 in Coral Springs. In this position, she contributed to environmental projects, applying her technical skills to support field operations. This role provided her with practical experience in environmental monitoring and data collection.
Education and Expertise
Mackenzie Long earned a Bachelor of Arts in Geography from Florida Atlantic University, completing her studies from 2013 to 2017. She holds a certification in Geographic Information Systems (GIS), which complements her academic background. Additionally, she has experience as a Sustainability Intern at Jacksonville University, where she worked from 2017 to 2018, gaining insights into sustainable practices and environmental initiatives.
Hobbies and Skills
In addition to her professional pursuits, Mackenzie Long engages in blacksmithing as a beginner hobby. She also creates maps, utilizing her skills in geography and GIS to produce visual representations of data. These activities reflect her interest in both practical skills and geographic analysis.