Manjit Singh
About Manjit Singh
Manjit Singh is a Customer Success Enablement Manager with a strong background in sales and customer relationship management. He has achieved notable success in driving revenue and customer acquisition throughout his career, including a 90% conversion rate from demo presentations to sold revenue.
Work at Placer.ai
Manjit Singh currently holds the position of Customer Success Enablement Manager at Placer.ai, where he has been employed since 2022. He also serves as a Senior Customer Success Manager, a role he has occupied since 2019. In these positions, he has demonstrated a strong commitment to enhancing customer satisfaction and driving revenue growth. His efforts have contributed to the company's success in managing client relationships and ensuring that customer needs are met effectively.
Education and Expertise
Manjit Singh earned a Bachelor of Arts in Communication Studies with a Minor in Political Science from San Jose State University. He furthered his education by obtaining an Executive Masters in Public Administration from Golden Gate University, completing the program from 2010 to 2012. His academic background supports his roles in customer success and management, equipping him with skills in communication and public administration.
Background in Real Estate and Sales
Prior to his current roles, Manjit Singh worked as a Realtor at Alain Pinel Realtors from 2010 to 2015, gaining valuable experience in real estate sales in Palo Alto. He then transitioned to Perkville as an Account Executive for one year in 2015. Following this, he served as a Customer Relationship Manager at Reali from 2016 to 2019, where he focused on building and maintaining customer relationships.
Achievements in Customer Success
Throughout his career, Manjit Singh has achieved notable success in customer acquisition and sales. He developed a customer acquisition strategy that resulted in acquiring 85 new customers within three months, contributing over $1.9 million to company revenue. Additionally, he has achieved a 90% conversion rate from demo presentations to sold revenue and has driven over $5 million in sales across more than 400 clients.
Customer-Centric Approach
Manjit Singh is recognized for his customer-first mentality, which emphasizes collaboration with Engineering and Product teams to create tailored solutions that meet specific customer business needs. This approach has been instrumental in fostering strong client relationships and enhancing overall customer satisfaction.