Matthew Dumon
About Matthew Dumon
Matthew Dumon is a Customer Success Manager with a background in sales and customer success roles at Placer.ai and Enterprise Car Sales. He holds a Bachelor of Fine Arts from Denison University, where he studied Fine and Studio Arts.
Current Role at Placer.ai
Matthew Dumon serves as a Customer Success Manager at Placer.ai, a position he has held since 2023. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing customer inquiries, providing support, and working to enhance the overall customer experience with Placer.ai's services.
Previous Experience at Placer.ai
Prior to his current role, Matthew Dumon worked at Placer.ai as a Customer Success Analyst from 2022 to 2023. He also held the position of Sales Development Representative at the same company from 2021 to 2022. His tenure at Placer.ai has provided him with a comprehensive understanding of customer needs and sales processes.
Experience at Enterprise Car Sales
Before joining Placer.ai, Matthew Dumon worked as a Sales Consultant at Enterprise Car Sales for seven months in 2021. His role involved engaging with customers, understanding their vehicle needs, and facilitating sales transactions in Columbus, Ohio. This experience contributed to his skills in customer interaction and sales.
Educational Background
Matthew Dumon studied at Denison University, where he earned a Bachelor of Fine Arts (BFA) degree in Fine and Studio Arts from 2013 to 2017. His education provided him with a strong foundation in creative expression and artistic skills. Additionally, he completed his secondary education at Fenwick High School.
Previous Role at Enterprise
Matthew Dumon also worked at Enterprise as an Assistant Branch Manager from 2019 to 2021. In this capacity, he managed branch operations and supported team performance, further developing his leadership and management skills within the automotive rental industry.