Michael Rojas
About Michael Rojas
Michael Rojas is a Senior Manager of Customer Success at Placer.ai, where he has worked since 2022. He has extensive experience in customer success, market analysis, and strategic planning across various roles in the consumer packaged goods industry.
Work at Placer.ai
Michael Rojas serves as the Senior Manager of Customer Success at Placer.ai, a position he has held since 2022. In this role, he focuses on enhancing customer engagement and satisfaction, leveraging his extensive background in customer success management. His experience allows him to implement effective strategies that align with client needs and business objectives.
Previous Experience in Customer Success
Prior to his current role, Rojas worked at Datasembly as a Customer Success Manager from 2020 to 2022. His responsibilities included managing client relationships and ensuring successful product adoption. His career also includes a position at CSA Group as Manager of Market Analysis and Planning for four months in 2020, where he contributed to market insights and strategic planning.
Background in Market Analysis
Michael Rojas has a strong background in market analysis, having worked at Gold Eagle Company as Sr. Brand Business Intelligence from 2015 to 2020. He also held the role of Sr. Analyst in Category Management at Turtle Wax for one year. His experience encompasses strategic planning and analysis within the consumer packaged goods industry.
Education and Expertise
Rojas earned a Master of Business Administration (MBA) from Northern Illinois University, completing his studies from 2016 to 2018. He also holds a Bachelor of Science in International Business from Elmhurst University. His academic background supports his expertise in data analysis, sales strategies, and market research methodologies.
Research and Insights Specialization
Michael Rojas specializes in providing actionable insights through both quantitative and qualitative research techniques. His experience includes roles such as Client Insights Manager at IRI and Market Research Specialist at Edlong. He possesses significant expertise in primary and secondary research methodologies, which contribute to comprehensive market trend analysis.