Ray Peters
About Ray Peters
Ray Peters is a Senior Customer Success Manager at Placer.ai, with extensive experience in client relationship management and economic development. He has worked in various roles at CoStar Group and has a strong academic background in public administration and East Asian languages.
Current Role at Placer.ai
Ray Peters serves as a Senior Customer Success Manager at Placer.ai, a position he has held since 2021. In this role, he focuses on building and maintaining strong client relationships, contributing to customer satisfaction and retention. His experience in customer success has been pivotal in enhancing team performance within the Greater Chicago Area.
Previous Experience at CoStar Group
Prior to his current role, Ray Peters worked at CoStar Group in various capacities from 2014 to 2021. His positions included Sales Executive, Executive Relationship Manager, and Client Relationship Manager. He spent significant time in the Greater Chicago Area, where he developed a strong background in executive relationship management within the information technology and services industry.
Educational Background
Ray Peters studied at Indiana University Bloomington, where he earned a Bachelor of Arts in East Asian Languages and Cultures from 2009 to 2011. He furthered his education with a Master of Public Administration, focusing on Local Government and Public Financial Administration, from 2011 to 2013. Additionally, he has been studying at Nanzan University since 2010.
Early Career and Internships
Ray Peters began his career with various roles in public service and transportation. He worked as an Economic Development Intern at the City of Vista and as an Intern in the City Manager's Office at the City of Del Mar in 2013. He also held positions as a Parking Attendant and Maintenance Driver at Indiana University from 2009 to 2013.
Skills and Work Environment
Ray Peters enjoys working in collaborative environments, which he believes enhances both team performance and customer satisfaction. His focus on teamwork and relationship management has been a consistent theme throughout his career in customer success and executive relationship management.