Ricky Barajas
About Ricky Barajas
Ricky Barajas is a Senior Customer Success Manager at Placer.ai, with a strong background in customer service and internet marketing. He holds a Master of Science in Database Technologies and has experience in strategic business planning and financial analysis.
Work at Placer.ai
Ricky Barajas serves as a Senior Customer Success Manager at Placer.ai, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and retention through effective management of customer relationships. His responsibilities include developing customer success strategies that align with the company's objectives and ensuring clients derive maximum value from Placer.ai's offerings.
Previous Experience
Prior to his current role, Ricky Barajas worked at several organizations in customer success positions. He was a Customer Success Manager at Mediafly from 2021 to 2022 and held a similar role at PatientPop Inc. from 2019 to 2021. Additionally, he briefly served as a Senior Customer Success Manager at PatientPop Inc. in 2021. Earlier in his career, he worked as a Unit Administrator for the Department of Army in Clearwater, FL, from 2014 to 2015.
Education and Expertise
Ricky Barajas holds a Master of Science in Database Technologies from Regis University, where he studied from 2015 to 2017. He also earned a Bachelor of Science in Criminology from the same institution, completing his studies from 2012 to 2014. In addition, he completed a programming course in Data Science/Data Analyst at Udacity in 2020. His educational background supports his expertise in SQL Analysis, Data Analytics, and strategic business planning.
Skills and Specializations
Ricky Barajas possesses strong skills in SQL Analysis and Data Analytics, which enhance his ability to develop effective customer success strategies. His professional background includes Internet Marketing and Customer Service, contributing to his comprehensive approach to customer success. He has expertise in strategic business planning and revenue growth operations, which are essential for customer retention and training development.
Financial Analysis Experience
Ricky Barajas has experience in Financial Analysis, which allows him to provide valuable insights into financial planning and operations. This skill set complements his roles in customer success, as it enables him to align customer strategies with broader financial objectives, ultimately supporting the growth and sustainability of the organizations he works with.