Srajan Bhagat
About Srajan Bhagat
Srajan Bhagat is a Senior Customer Success Manager at Placer.ai, with a diverse background in customer success, business development, and environmental science. He has held various leadership roles in multiple organizations, including Numina and InfluxData, and possesses expertise in cross-functional go-to-market strategies.
Current Role at Placer.ai
Srajan Bhagat serves as the Senior Customer Success Manager at Placer.ai, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. His responsibilities include managing customer relationships, addressing client needs, and driving overall success for the company's customer base.
Previous Experience in Customer Success
Prior to his current role, Srajan held various positions in customer success management. He worked at Numina as the Head of Customer Success for 11 months in 2022 to 2023, and at InfluxData, where he served as Director of Customer Success for 11 months from 2021 to 2022. He also had roles as Senior Customer Success Manager and Team Lead at InfluxData, contributing to customer engagement and retention strategies.
Background in Environmental Science and Public Policy
Srajan Bhagat has a strong academic background in environmental science and public policy, having earned a Bachelor of Science (B.S.) from St. Edward's University. He also studied at Swami Vivekananda Yoga Anusandhana Samsthana, where he achieved a Yoga Instructor's Certificate in 2014. His education supports his expertise in civic tech and environmental initiatives.
Diverse Professional Experience
Srajan's professional journey includes diverse roles across various industries. He has experience in business development at Amberflo.io, account management at Sauce Labs, and customer support at Recruiterbox. His early career included positions in hospitality and education, such as working as a Bellman at Westin Hotels & Resorts and a Youth Programs & Yoga Teacher at YMCA.
Skills and Expertise
Srajan possesses skills in talent acquisition and management, along with expertise in cross-functional go-to-market leadership at growth stage startups. His background in customer success and business development equips him with the ability to drive customer engagement and satisfaction effectively.