Tim Lindsey
About Tim Lindsey
Tim Lindsey serves as the Senior Manager of Customer Operations at Placer.ai, where he has worked since 2022. He has a diverse background in customer success and operations, with previous roles at Stack Overflow, Lifesize, and Voxeo.
Work at Placer.ai
Tim Lindsey has been serving as the Senior Manager of Customer Operations at Placer.ai since 2022. In this role, he is based in Austin, Texas, and is responsible for overseeing customer operations to enhance client satisfaction and operational efficiency. His work involves leading initiatives that align customer needs with business objectives, ensuring that the company delivers effective solutions to its clients.
Previous Experience
Before joining Placer.ai, Tim Lindsey held various positions that contributed to his expertise in customer operations. He worked at Stack Overflow as the Customer Success Strategy and Operations Lead from 2021 to 2022. Prior to that, he spent three years at Lifesize in roles including Senior Manager of Customer Operations and Analytics, and Senior Manager of Customer Success and CS Ops. His earlier experience includes a position as a Solutions Architect at Voxeo from 2011 to 2013 and a Tech Support Engineer role at the same company in 2011.
Education and Expertise
Tim Lindsey has a strong educational background in technology and data science. He earned a Master's degree in Computer Science from the Georgia Institute of Technology, completing his studies from 2018 to 2021. He also holds a Bachelor of Science in Computer Science from the University of Central Florida, obtained from 2009 to 2011. Additionally, he studied Information Engineering Technology at the University of West Florida and achieved a Bachelor of Science from 2011 to 2012. He further enhanced his skills by completing a Data Science program at Udacity, where he received a Data Analyst certification.
Skills and Responsibilities
Tim Lindsey possesses expertise in developing user dashboards that measure and highlight necessary activities, opportunities, and risks. He utilizes modern technology stacks, including Salesforce, Gong, and Zendesk, to create scalable and measurable processes. His responsibilities also include leading the planning, development, and execution of commission programs to align with business objectives. Additionally, he plays a significant role in vendor management and evaluation, ensuring operational efficiency while collaborating with business operations to identify and optimize system weaknesses affecting employee experience.