Ira Cholodenko
About Ira Cholodenko
Ira Cholodenko serves as the Director of Client Experience at Planet DDS, a position he has held since 2022. He has a long history in customer service roles at QSIDental, spanning over two decades, where he progressed through various positions including Senior Director of Customer Service and Director of Dental Client Experience.
Current Role at Planet DDS
Ira Cholodenko serves as the Director of Client Experience at Planet DDS, a position he has held since 2022. He is based in Newport Beach, California. In this role, he focuses on enhancing client interactions and ensuring a positive experience for all users of the company's dental software solutions.
Previous Experience at QSIDental
Prior to joining Planet DDS, Ira Cholodenko had an extensive career at QSIDental, where he held multiple roles over a span of nearly two decades. His positions included Customer Service Representative, Supervisor of Medical Support, Manager of Customer Service, Senior Director of Customer Service, and Director of Dental Client Experience. His experience at QSIDental provided him with a comprehensive understanding of customer service dynamics within the dental industry.
Educational Background
Ira Cholodenko studied at California State University-Fullerton, where he earned a Bachelor of Arts degree in Business Administration with a focus on Management Information Systems from 1986 to 1989. He also attended Santa Ana College, achieving an Associate of Science degree in Computer Science from 1983 to 1985. His educational background supports his expertise in both business administration and technology.
Career Timeline
Ira Cholodenko's career spans several key roles at QSIDental. He began as a Customer Service Representative from 1990 to 1993 and progressed to Supervisor of Medical Support until 2000. He then served as Manager of Customer Service from 2000 to 2009, followed by four years as Director of Customer Service until 2013. He continued to advance in his career, becoming Senior Director of Customer Service from 2013 to 2016 and Director of Dental Client Experience from 2019 to 2022.