Kael Willey
About Kael Willey
Kael Willey is an Implementation Coordinator with a strong background in customer service and training, currently working at Planet DDS. He has previously held roles at Kareo, Dunn-Edwards Corporation, and Eddie Bauer, and holds a Bachelor's degree in Interior Design from Northern Arizona University.
Current Role at Planet DDS
Kael Willey serves as an Implementation Coordinator at Planet DDS, a position he has held since 2021. In this role, he is responsible for coordinating the implementation of software solutions for dental practices. His responsibilities include ensuring that clients are effectively onboarded and that their needs are met throughout the implementation process.
Previous Experience at Kareo
Prior to his current role, Kael Willey worked at Kareo as an Implementation Specialist from 2019 to 2020. During his time there, he developed skills in client communication and project management. He later transitioned to the role of Training Specialist at Kareo in 2020, where he has been for four years, focusing on training clients on the software and enhancing their user experience.
Background in Customer Service
Kael Willey has a strong background in customer service, which enhances his ability to communicate effectively with clients. This skill set has been beneficial in his roles at both Kareo and Planet DDS, allowing him to address client concerns and facilitate smooth implementations.
Educational Background
Kael Willey studied at Northern Arizona University, where he earned a Bachelor's degree in Interior Design from 2013 to 2017. His education provided him with a foundation in design principles, which may contribute to his analytical skills in his current roles.
Previous Work Experience
Before joining Kareo, Kael Willey worked at Dunn-Edwards Corporation as a Professional Color Advisor for nine months in 2018-2019. He also held positions at Eddie Bauer as a Brand Manager and Sales Associate from 2015 to 2018. These roles contributed to his diverse experience in customer-facing positions and brand management.