Kathleen Lee
About Kathleen Lee
Kathleen Lee serves as the Sr. Director of Denticon Operations at Planet DDS, Inc., where she has worked since 2003. She oversees customer training and support for various software solutions while managing operations for dental practices.
Work at Planet DDS
Kathleen Lee serves as the Sr. Director of Denticon Operations at Planet DDS, Inc., a position she has held since 2003. In this role, she oversees the training of new customers and provides ongoing support for both new and existing clients in utilizing Denticon, Dentigram, and VBS software. Her responsibilities include managing operations for single office, multi-office, and mobile dental practices, focusing on enhancing practice success and patient satisfaction.
Education and Expertise
Kathleen Lee studied at the United States Military Academy at West Point, where she began her education in 1986 as the first female graduate. She was medically discharged after her plebe year due to a torn ACL in her right knee. Prior to her time at West Point, she attended Manhattan College from 1982 to 1986, earning a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services.
Background
Kathleen Lee has a diverse background that includes significant experience in the dental software industry. Since joining Planet DDS, she has dedicated over two decades to improving customer experiences and operational efficiency within dental practices. Her early education at prestigious institutions has contributed to her understanding of business management and operational strategies.
Achievements
Kathleen Lee developed a Help Portal that features videos and knowledge resources aimed at improving dental business processes. This initiative caters to both clinical and clerical teams, providing essential support and training materials to enhance their operational capabilities.