Tabitha Nitti
About Tabitha Nitti
Tabitha Nitti is a Senior Manager of Customer Support at Planet DDS, where she has worked since 2023. She has extensive experience in customer support roles, including previous positions at Blackbaud and Smart Tuition.
Work at Planet DDS
Tabitha Nitti has been employed at Planet DDS as the Senior Manager of Customer Support since 2023. In this role, she operates remotely from Charleston, South Carolina. Her responsibilities include overseeing customer support operations and ensuring high-quality service delivery to clients.
Previous Experience at Blackbaud
Prior to joining Planet DDS, Tabitha Nitti worked at Blackbaud for a total of three years. She served as Manager of Customer Support from 2022 to 2023, Senior Team Lead from 2020 to 2022, and Team Lead from 2015 to 2020. Her tenure at Blackbaud involved managing customer support teams and enhancing customer service processes.
Career Background
Tabitha Nitti has a diverse background in customer support and client services. She began her career at First Credit Services Inc. as Manager of Client Services from 2003 to 2013. She then transitioned to Smart Tuition as an Account Manager from 2013 to 2015. This progression reflects her extensive experience in managing customer relationships and support teams.
Education and Expertise
Tabitha Nitti studied at New Jersey City University. Her educational background, combined with her extensive experience in customer support management, equips her with the skills necessary to lead teams and improve customer service operations effectively.