Demetrios Miras
About Demetrios Miras
Demetrios Miras is the Manager of Customer Success at Planful, with a strong background in customer retention and channel partnerships. He has held various leadership roles in organizations such as BOARD International and State Street Bank, and he holds advanced degrees in Leadership and Finance from Northeastern University.
Work at Planful
Demetrios Miras serves as the Manager of Customer Success at Planful, a role he has held since 2022. In this position, he focuses on enhancing customer experience and success, leveraging his extensive background in customer retention and channel partnerships. His responsibilities include overseeing customer success initiatives and ensuring that clients derive maximum value from Planful's solutions.
Previous Experience at BOARD International
Demetrios Miras worked at BOARD International in various capacities from 2015 to 2021. He initially served as Regional Director for three years, followed by a role as Customer Success Director for three years. He also held the position of BOARD Advisor for one year. His tenure at BOARD International was marked by a commitment to improving customer engagement and success.
Career at State Street Bank
Demetrios Miras has a significant history with State Street Bank, where he held multiple roles from 2001 to 2013. His positions included Account Controller, Account Manager, and Senior Proposal Manager. His experience at State Street Bank contributed to his expertise in business communication and strategic planning.
Education and Expertise
Demetrios Miras holds a Master of Science in Leadership and Finance from Northeastern University, which he completed from 2004 to 2006. He also earned a Bachelor of Science in Marketing from the University of Massachusetts Lowell between 1998 and 2001. Additionally, he studied Business Administration at Northern Essex Community College. His educational background supports his skills in lead generation, business development, and team building.
Skills and Competencies
Demetrios Miras possesses a strong skill set that includes lead generation, new business development, and customer journey optimization. He emphasizes effective messaging and has a proven track record in building and mentoring teams. His focus on strategic planning enhances his ability to drive customer success and retention.