Erin Mc Tavish
About Erin Mc Tavish
Erin Mc Tavish is a Customer Success Manager at Planful, where she has worked since 2022. She has a background in business development and project management, with previous roles at companies such as Slack, Vena Solutions, and Generis.
Work at Planful
Erin Mc Tavish has been serving as a Customer Success Manager at Planful since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Planful's financial performance management cloud software. Erin has contributed to the success of over 1,300 global customers, including prominent organizations such as the Boston Red Sox, Bose, and 23andMe. Her expertise lies in helping businesses streamline their planning, budgeting, and analytics processes.
Previous Experience at Generis
Prior to her current position, Erin Mc Tavish worked at Generis in various roles. She started as a Junior Business Development Executive in 2018, followed by a promotion to Senior Business Development Executive later that same year. Erin briefly held the position of Senior Project Manager & Account Executive in 2019. Her time at Generis encompassed a total of approximately five months across different roles, focusing on business development and project management.
Experience at Slack
Erin Mc Tavish worked at Slack as a Team Lead for Mid Market Accounts from 2021 to 2022. In this role, she managed a team focused on serving mid-market clients, ensuring they received the necessary support and guidance to maximize their use of Slack's communication platform. Her leadership contributed to the overall success of the team during her tenure.
Education and Expertise
Erin Mc Tavish holds a Bachelor's degree in Political Science and Government from Dalhousie University, where she studied from 2012 to 2016. She has developed expertise in improving cycle times, productivity, and accuracy for finance and accounting teams through cloud-based solutions. Her specialization in financial performance management cloud software positions her as a knowledgeable resource in the field.
Career Path and Roles
Throughout her career, Erin Mc Tavish has held various positions that have contributed to her professional development. She worked at Vena Solutions as a Senior Business Development Representative from 2019 to 2021 and held management roles at Outland and Hollister Co. Her diverse experience spans sales, business development, and customer success, providing her with a well-rounded perspective in the industry.