J. Schroeder
About J. Schroeder
J. Schroeder is a Jr. Customer Success Manager at Planful, with a background in sales and customer service across various companies including IHS Distributing Co, DocuSign, and Seal Software.
Work at Planful
J. Schroeder currently serves as a Jr. Customer Success Manager at Planful, a position held since 2022. In this role, Schroeder focuses on enhancing customer satisfaction and ensuring successful product adoption. The position is based in Reno, Nevada, where Schroeder applies skills developed through previous roles in customer-facing positions.
Previous Experience in Customer Success
Prior to joining Planful, J. Schroeder gained valuable experience in sales and customer engagement. At Seal Software, Schroeder worked as an Inside Sales Representative and later as a Business Development Representative from 2017 to 2020. These roles involved direct interaction with clients and contributed to developing skills in customer relationship management.
Experience at DocuSign
J. Schroeder worked at DocuSign as a Market Development Representative from 2020 to 2021 in Walnut Creek, California. This role involved generating leads and supporting the sales team in expanding the company's market presence. The experience at DocuSign further enhanced Schroeder's capabilities in market development and customer engagement.
Education and Expertise
J. Schroeder studied Political Science and Government at Western Michigan University, earning a Bachelor's degree from 2012 to 2015. Prior to this, Schroeder attended St. Charles Preparatory School from 2007 to 2011. The educational background provides a foundation for understanding complex organizational dynamics and customer needs.
Early Career at IHS Distributing Co
J. Schroeder began their career at IHS Distributing Co, where they worked as a Warehouse Specialist from 2014 to 2016 for two years. Additionally, in 2016, Schroeder served as a Merchandiser for eight months in the Kalamazoo, Michigan Area. These early roles contributed to developing a strong work ethic and foundational skills in logistics and merchandising.