Vinod Jella
About Vinod Jella
Vinod Jella is a Technical Support Engineer II at Planful, where he has worked since 2022 in Hyderabad, India. He has a background in CRM and problem-solving, with previous roles at CDK Global and HighRadius.
Work at Planful
Vinod Jella has been employed at Planful as a Technical Support Engineer II since 2022. In this role, he provides technical support solutions, leveraging his skills in CRM and problem-solving. His work contributes to the overall effectiveness of the technical support team. He is based in Hyderabad, Telangana, India, where he continues to enhance the customer experience through his technical expertise.
Previous Experience at CDK Global
Before joining Planful, Vinod Jella worked at CDK Global as an Implementation Specialist from 2016 to 2021. During his five years in this role, he was responsible for implementing solutions that met client needs. His experience at CDK Global provided him with a solid foundation in technical support and customer service.
Experience at HighRadius
Vinod Jella served as a Customer Success Analyst at HighRadius from 2021 to 2022. In this position, he focused on ensuring customer satisfaction and success with the company's products. His role involved analyzing customer needs and providing tailored support, which further developed his technical support skills.
Education and Expertise
Vinod Jella studied at Osmania University, where he earned a Bachelor of Commerce (BCom) degree in Computer Applications from 2012 to 2015. His educational background provides him with a strong understanding of technical concepts and business applications. He is skilled in Salesforce Lightning and Classic versions, and he possesses expertise in Microsoft Office, which enhances his productivity in technical support roles.