Jackie Mc Dougall
About Jackie Mc Dougall
Jackie McDougall serves as the Director of Quality for North America at Planisware, where she has worked since 2021. With a strong background in quality assurance and consultancy, she has extensive experience in managing large QA programs and bridging technical solutions with business needs.
Work at Planisware
Jackie Mc Dougall has served as the Director of Quality for North America at Planisware since 2021. In this role, she is responsible for overseeing quality assurance initiatives across various projects. Her work involves consultancy assignments that assist clients in developing strategies and establishing organizations to manage large QA programs effectively.
Education and Expertise
Jackie Mc Dougall holds a Master of Science (MSc) in Information Technology from The University of Glasgow, which she completed from 1994 to 1995. Additionally, she earned a Master of Arts with Honours (MA Hons) in English Language & Literature from the same university between 1990 and 1994. Her educational background supports her extensive experience in quality assurance and technical consultancy.
Background
Jackie Mc Dougall began her career in quality assurance with Initiative Software as a Test/Quality Manager from 1996 to 2001. She then worked as a Test Consultant at Sopra Newell & Budge from 2005 to 2010. After that, she held roles as a Test Manager at Newell & Budge and as a Senior Test Consultant at Sopra Group, where she advanced to Principal Consultant before returning to quality assurance.
Achievements
Jackie Mc Dougall played a significant role in establishing a Test Center of Excellence, where she was involved in team recruitment and implementing quality improvements. Her experience includes managing large QA programs with teams located both on-site and offshore across various business sectors, demonstrating her capability in bridging technical solutions with client needs.
Current Role in Communications
In addition to her role at Planisware, Jackie Mc Dougall has been the Communications Director at Pen Parentis since 2016. In this capacity, she directs the communications strategy for the non-profit organization, focusing on identifying and implementing improvements to enhance organizational effectiveness.