Jessica Anderson
About Jessica Anderson
Jessica Anderson is a Customer Success Manager with extensive experience in client engagement and account management across various companies in Colorado. She has held positions at OnDeck, UiPath, Evisort, Coalfire, A-LIGN, and LogRhythm, and she holds degrees from the University of Wisconsin-Madison and Colorado State University.
Current Role at Planisware
Jessica Anderson currently serves as a Customer Success Manager at Planisware, a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Her experience in customer success allows her to effectively address client needs and drive product adoption.
Previous Experience in Customer Success
Before joining Planisware, Jessica held several roles in customer success. She worked at Evisort as a Senior Customer Success Manager from 2022 to 2023, where she managed client relationships and supported product implementation. Prior to that, she was with UiPath as a Customer Success Manager from 2019 to 2022, contributing to customer engagement and retention strategies.
Sales and Account Management Background
Jessica has a strong background in sales and account management. She served as an Account Executive at OnDeck from 2013 to 2015, where she developed sales strategies. Following that, she worked at Coalfire as a Client Engagement Manager from 2015 to 2018, focusing on client relations. She also held the position of Strategic Account Manager at A-LIGN from 2018 to 2019.
Educational Background
Jessica holds a Bachelor of Arts in Technical Journalism from Colorado State University. She furthered her education by obtaining a Graduate Certificate in User Experience Design from the University of Wisconsin-Madison. This educational foundation supports her roles in customer success and account management.
Work History Overview
Jessica's career spans over a decade, with various roles primarily focused on customer success and sales. She began her career as a Sales Development Manager at LogRhythm from 2010 to 2013. Her diverse experience across multiple companies in Denver and Boulder, Colorado, has equipped her with valuable skills in client engagement and product support.