Luisa Santana
About Luisa Santana
Luisa Santana is an Experience Specialist at Planned Parenthood Federation of America, where she has worked since 2021 in the New York City Metropolitan Area. She has a background in public health and has held various roles in healthcare, including positions at CVS Health and Providence Community Health Centers.
Work at Planned Parenthood Federation of America
Luisa Santana has served as an Experience Specialist at Planned Parenthood Federation of America since 2021. In this role, she operates within the New York City Metropolitan Area, focusing on enhancing patient experiences and support systems. Her responsibilities include cultivating trust-based relationships with patients, which is essential for effective healthcare delivery. Santana's contributions are aimed at improving patient engagement and satisfaction within the organization.
Previous Employment at CVS Health
Prior to her current position, Luisa Santana worked at CVS Health as a Pharmacy Care Associate from 2019 to 2021. During her tenure in Cumberland, Rhode Island, she was involved in the Medicine Adherence program, which emphasized exceptional patient care and adherence to regulatory standards. Santana was recognized for her ability to exceed service and performance goals, demonstrating her strategic planning and resource management skills.
Education in Public Health
Luisa Santana earned her Bachelor of Science in Public Health from the University of Tampa, where she studied from 2014 to 2018. This academic background has equipped her with a strong foundation in public health principles, which she applies in her professional roles. Her education supports her expertise in community outreach and health promotion initiatives.
Experience in Community Health
Luisa Santana has a diverse background in community health roles. She worked as a Community Health Liaison at Lifespan for two months in 2019, where she focused on community engagement. Additionally, she served as a Lead Assistant at Providence Community Health Centers for two months in 2017. These positions contributed to her understanding of patient needs and community health dynamics.
Roles at University of Tampa
At the University of Tampa, Luisa Santana held multiple positions, including Health & Wellness Center Coordinator from 2017 to 2018 and Undergraduate Admissions Ambassador from 2016 to 2018. In these roles, she demonstrated her ability to achieve operational efficiency and support student wellness initiatives. Her experiences at the university further developed her skills in communication and organizational management.